Privacy Policy

Scope and uploads

This policy covers accounts, audio and video processing, task history and purchases at rmbgnoise.com. All processing uploads your file to our server. Basic noise reduction runs on our server; smart cleanup, vocal separation and speech enhancement also send the required audio to an external processing service. Confirm that you have permission to process personal information in a recording.

Information we process

Google sign-in supplies basic identity such as name, email and profile picture. We also process files, original filenames, results, duration, task status, export settings, credit activity, orders, subscriptions and necessary diagnostic or abuse-prevention logs. Do not put passwords or unrelated payment details in filenames or support requests.

Purposes and service providers

We use information to deliver requested processing, protect private results, show task history, settle credits and payments, provide support and prevent abuse. PayPal handles payment authentication and full payment credentials. We retain necessary transaction identifiers and status. External audio processing may occur outside your country.

Cookies, preferences and drafts

Essential sign-in cookies maintain your session. Language and appearance preferences may be stored in your browser. Before sign-in, a selected file may be saved locally as a draft to restore your workflow. Clearing site data can remove it. A draft is not a cloud backup or evidence that processing started.

Retention, deletion and financial records

Task history helps you find files that remain available; it is not a promise of permanent storage. Delete recordings from task history once processing status permits. Deletion removes the task and media from our service; necessary payment, credit and abuse-prevention records may remain. External logs or backups may not disappear immediately. We do not promise deletion of all copies within 24 hours or that every external service excludes processing media from training.

Access and security

Tasks and results require the corresponding signed-in account. We use access controls and protective measures, but cannot guarantee absolute security. Protect your Google account, keep sessions and private result links confidential and maintain your own backups.

Your choices and requests

Choose basic noise reduction if you do not want audio sent to an external smart-processing service; the file still uploads to our server. Update your profile, delete recordings or contact account support for access, correction, deletion or other applicable data-rights requests. Legally necessary transaction records may remain after account deletion.

Contact and changes

Use account support for privacy questions or data requests, with the necessary account or task identifier. We update the date of this policy when it changes and provide notice of material changes when appropriate.

Website analytics

We use Google Analytics to understand page visits, traffic sources and site usage. Analytics may use cookies and send device, browser and page-view data to Google. We do not deliberately send your email, audio content or uploaded filenames. Advertising personalization signals and automatic form and file-download events are disabled. You can limit analytics cookies through your browser privacy settings.